Client: The Loren – a luxury hospitality group renowned for owning some of the world’s most iconic hotels and delivering exceptional guest experiences.
Project: A global creative production project capturing premium photographic and video assets across multiple hotel properties, requiring flexible asset licensing and seamless financial management across international suppliers undertaken by Death To Robots and Black Cap Films.
Challenges: Managing payments and licensing across multiple regions and currencies posed logistical challenges. Changing supplier banking details mid-project and coordinating asset usage rights without operational delays added complexity.
Solution: KEEP provided a streamlined platform for asset licensing, payment automation, and international financial transactions, enabling Death the Robots and Black Cap to centralise their workflows and simplify cross-border supplier payments.
Results: KEEP enabled smoother financial operations, reduced administrative overhead, and provided greater flexibility in managing asset licensing and payments across suppliers globally.
1. The Client and Project Context
The Loren is a globally recognised luxury hospitality group, owning some of the world’s most iconic hotels. For this project, Death To Robots undertook an ambitious creative production initiative, commissioning both photographic and video assets across multiple international locations.
The production involved a distributed team of photographers, videographers, and creative talent working across regions, capturing high-quality visual assets to showcase the brand’s commitment to excellence. Crucially, not all assets were purchased upfront, and additional licensing rights needed to be secured dynamically as the project evolved.
Coordinating these operations while managing international payments and maintaining clarity around asset licensing agreements was a significant operational challenge.
2. The Challenges
Before adopting KEEP, The Agency and Production encountered several challenges typical of large-scale international creative projects:
- Fragmented Payment Workflows: Suppliers across different countries, each with unique payment and banking requirements, created complexity and room for errors.
- Dynamic Licensing Requirements: The need to add and license additional assets mid-project without renegotiating contracts from scratch was time-consuming.
- Supplier Banking Changes: One key supplier changed both their country of residence and bank account mid-project, requiring adjustments to ongoing payments.
- Invoicing Across Currencies: Coordinating payments across multiple currencies and managing exchange rates added another layer of administrative overhead.
These inefficiencies risked causing delays, increased administrative burdens, and operational frustration, diverting attention away from core creative priorities.
3. KEEP’s Solution
KEEP provided everyone with a centralised platform that addressed their unique challenges:
- Automated International Payments: KEEP’s platform enabled seamless payments across multiple suppliers and currencies, eliminating the need for manual intervention even when supplier banking details changed mid-project.
- Flexible Asset Licensing: Pre-agreed licensing terms meant that additional assets could be acquired and paid for without the need for renegotiation, significantly reducing delays.
- Centralised Invoice Management: All payments—regardless of supplier location or currency—could be processed via a single consolidated invoice, simplifying financial oversight.
- KYC Compliance: KEEP ensured payments were made only to verified supplier accounts, mitigating compliance risks across different regions.
The intuitive interface also allowed Campbell Beaton, the production lead, to manage all these processes independently without relying on external support.
4. The Results
KEEP delivered tangible improvements to Dearth To Robot’s creative operations:
- Time Savings: Payments and licensing processes were significantly accelerated, reducing administrative overhead and freeing up resources for creative priorities.
- Error Reduction: Automatic handling of bank account changes and compliance checks minimised human errors.
- Operational Simplicity: Suppliers across multiple regions were paid via a single invoice without exchange rate complications.
- Scalability: Adding additional licensing rights mid-project became a seamless process, ensuring the project could scale dynamically without delays.
- Supplier Confidence: Suppliers appreciated the smooth payment process and clarity provided by KEEP’s platform.
Overall, KEEP enabled Death to Robots to deliver their creative production efficiently, with reduced operational friction and increased confidence in payment and licensing workflows.
5. Testimonial
“For years, I’ve looked for something to simplify workflows, and KEEP delivered exactly what we needed. It saved time, reduced errors, and made international payments effortless.” – JT, Agency Producer
